Associate Director of Academic Advisement

Posting Date: June 25, 2019

Closing Date: Open until filled

Reporting to the Executive Director of Academic Achievement, the Associate Director of Academic Advisement is responsible for managing and supervising a team of professional advisors and advisement programs for Undergraduates. In addition, the successful candidate manages daily crisis management, develops and maintains documentation of advisement activities and outcomes, has a student caseload and participates in supervision with the Executive Director. S/he is committed to a student centered learning environment and the goals of developmental higher education.

Responsibilities include but are not limited to:

  • Manages the team of professional advisors through regular supervision, training, and as needed support. Responsible for outlining directives, managing distribution of caseload and long term data management.
  • Maintains a caseload of undergraduate advisees and works with them on key concerns (as needed) around major selection and change, goal setting and transition, course sequencing, registration, and decision making around course withdrawal and repeat.
  • Supports and collaborates with Success Hour program throughout the academic year, specifically around advisement and development of major/minor programming and supports.
  • Manages the development of University level events and programs including Major/Minor Fairs, Group Advisement and Registration events, Orientation, and other advisement – focused programs to support the success of undergraduate students.
  • Participates in regular supervision around Success Hour program, professional development and case management of cohort.
  • Collaborates with Academic Success Services around allied programs, supporting collaborations in programming and providing advisement services across campus.
  • Assists in managing advisement responsibilities around Orientation, summer and intercession programs and experiences.
  • Supervises referrals and serves as a student advocate around complex concerns when needed.
  • Responsible for overall tracking of the Professional Advisement program including: longitudinal tracking, outcome reporting, key performance indicators, program effectiveness and documentation of results through annual and other reporting requirements.
  • Collaborates closely with faculty advisors to assist with advisement and academic related concerns
  • Direct, develop and administer advising training and content
  • First Year Advisor Assignments
  • Establishes and maintains a cooperative and collaborative working relationship with the public, faculty and administrators.

Minimum Qualifications:

  • Master’s degree from an accredited college or university
  • Five years of full time professional experience in academic advisement or cohort management in a Higher Education setting  
  • Strong cohort management, outreach and tracking skills
  • Ability to utilize technology in the delivery of student programs, advising materials and assessment
  • Must possess excellent interpersonal, presentation, written and oral communication skills.
  • Proven ability to think analytically, work independently and collaboratively with all levels in an organization.
  • Ability to work evening and weekends as needed.

Preferred Qualifications:

  • Degree in Higher Education Administration, Counseling or related discipline
  • Experience in higher education with diverse and at- risk population
  • Experience using Banner Student Information System and Starfish


About William Paterson:

William Paterson University is the third most diverse public university in New Jersey. As a longstanding member of the Hispanic Association of Colleges and Universities (HACU), we have been designated by the US Department of Education as a Hispanic-Serving Institution. William Paterson University is also proud to be designated as a NASA MSI (Minority Serving Institution). The University offers more than 250 undergraduate and graduate academic programs that range from liberal arts and sciences to pre-professional and professional programs; it enrolls nearly 10,000 students from across the country and from over 40 nations. The University is situated on a beautiful, 370-acre suburban campus in Wayne, New Jersey, just twenty miles west of New York City. 


Invitation to apply:     

Please click to apply for the position.

Interested candidates will be prompted to:

Complete an application

Submit a cover letter and resume

Provide names/contacts of three professional references

Submission of all documents listed above is required for consideration.


Review of applications will commence immediately and continue until the position is filled.

Please email should you have any general questions related to this search.

The Clery Act (The Jean Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the University Police Department website at the Clery Act page. A paper copy of this report can be obtained at the University Police Department upon request.

William Paterson University is an equal opportunity employer that actively values and supports diversity among faculty, staff and students. Women, minorities, and members of under-represented groups are encouraged to apply.