Resident Director

Posting Date: June 4, 2019

Closing Date: Open Until Filled

Reporting to the Associate Director of Residence Life, The Resident Director will serve as a professional 12-month, live-in member of housing and residence life at a four-year diversely populated New Jersey State public university serving nearly 10,000 students from across the country and from over 40 nations.  In addition to being responsible for the operations, supervision, and administration of assigned residence halls and/or apartments, the Resident Director is also responsible for enhancing the educational environment, developing social and personal growth programs, advising, and promoting the safety and well-being of William Paterson University students and their guests.

Responsibilities overview for assigned residence halls and apartment buildings:

  • Recruit, select, train, supervise and continuously evaluate the work of undergraduate residence life staff; Develop and implement in-staff training and development programs for student staff
  • Provide efficient and effective leadership to staff; Monitor work performance for accuracy and completeness in accordance with department and university goals and objectives; Ensure staff compliance with established Residence Life policies and procedures
  • Maintain operational efficiency by coordinating and participating in developing and maintaining the professional staff on-call yearly schedule
  • Lead and/or participate in departmental committees by managing administrative and operational functions, from conception to planning to execution, management and improvement evaluation; Attend and contribute to residence life and student development staff meetings, orientations, training programs, and events
  • Ensure holistic student experience by serving as a liaison with other on-campus student development and academic affairs offices; Directly provide support to students related to personal difficulties; Make timely and appropriate referrals to campus resources when needed
  • Maintain appropriate balance between administrative duties and student interaction
  • In collaboration with students, conceptualize, design, implement and coordinate appropriate educational, recreational and academic support programs that address the needs of a diverse student body
  • Provide for the safety and well-being of residents by educating students about their rights and responsibilities as integral members of a thriving residential community; Establish rapport and parameters to effectively and efficiently resolve student behavior issues and roommate conflicts
  • Create and maintain a fair and equitable environment by assisting with the Department of Residence Life policy planning efforts; Serve as a Student Conduct Hearing Officer for students referred for Student Code of Conduct, Residence Life Rules and Regulations, and other behavioral concerns; Administer appropriate conduct sanctions to effectively resolve disciplinary violations
  • Oversee assignments and rosters via the ResCenter housing management system; coordinate all room changes, vacancies and other occupancy related tasks as needed in accordance with established procedures
  • Manage facilities functions for residence halls such as key distribution and collection, damage assessment, reporting and billing, maintenance requests, and hall openings and closings; Conduct room inspections, maintain lounge inventories, report and follow up on custodial and maintenance requests.
  • Engage with the broader University community by serving on University, Divisional and Departmental committees as requested
  • Oversee special summer assignments
  • Perform other related positions as assigned

Required qualifications:

  • Master's Degree in Higher Education Administration, College Student Personnel, Counseling or related field
  • A minimum of one (1) year experience above the undergraduate level in residence life
  • Valid driver's license for work related travel
  • Demonstrated ability to critically analyze situations, problem-solve through mediation, intervention, proactive decision making and/or emergency response
  • History of leveraging interpersonal, organizational, and communication skills to lead and influence diverse groups
  • Availability to work a flexible schedule, which may include evenings and/or weekends

Preferred qualifications:

  • Facilities management experience
  • Experience as a student conduct hearing officer
  • HMS Odyssey software knowledge
  • Microsoft Office software proficiency

Personal attributes and traits:

  • Demonstrated leadership skills with a proven ability to interact with others in a way that develops trust and motivates individuals and groups toward a common goal.
  • A sense of personal drive that consistently drives achievement, task, and goal completion.
  • Strong personal accountability ethics with an ability to take responsibility and ownership of behavior, decisions, and obligations.
  • Practical viewpoint with an ability to understand situations, put them in perspective and make realistic decisions that work to achieve clearly stated desired results.
  • Ability to listen objectively to a variety of points of view without allowing personal bias to interfere.
  • Empathetic outlook with the capacity to understand and relate to others as demonstrated by clear communication.
  • Capacity to think ahead in order to proactively evaluate potential consequences of actions and decisions.
  • A demonstrated respect for policies which requires an ability to understand, appreciate, and respect rules and procedures.
  • A high sense of role awareness and an ability to set strong boundaries of behavior.


About William Paterson:

William Paterson University is the third most diverse public university in New Jersey. As a longstanding member of the Hispanic Association of Colleges and Universities (HACU), we have been designated by the US Department of Education as a Hispanic-Serving Institution. William Paterson University is also proud to be designated as a NASA MSI (Minority Serving Institution). The University offers more than 250 undergraduate and graduate academic programs that range from liberal arts and sciences to pre-professional and professional programs; it enrolls nearly 10,000 students from across the country and from over 40 nations. The University is situated on a beautiful, 370-acre suburban campus in Wayne, New Jersey, just twenty miles west of New York City. 


Invitation to apply:     

Please click to apply for the position.

Interested candidates will be prompted to:

Complete an application

Submit a cover letter and resume

Provide names/contacts of three professional references

Submission of all documents listed above is required for consideration.


Review of applications will commence immediately and continue until the position is filled. Please email should you have any general questions related to this search.

The Clery Act (The Jean Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the University Police Department website at the Clery Act page. A paper copy of this report can be obtained at the University Police Department upon request.

William Paterson University is an equal opportunity employer that actively values and supports diversity among faculty, staff and students. Women, minorities, and members of under-represented groups are encouraged to apply.