Associate Director for Degree Completion for Professional Career Programs

Posting Date: July 8, 2019

Closing Date: Open until filled

Reporting to the Executive Director, the Associate Director for Degree Completion for Professional Career Programs in the School of Continuing and Professional Education (SCPE) will serve a largely cohort adult population seeking degree completion.  The incumbent will oversee cohort management services in collaboration with the Office of Transfer Programs, the Registrar’s Office, Enrollment Management, Academic Affairs Programming, Career Advisement, and outside consultants as needed.  The Associate Director will initiate and monitor degree-completion cohort tracks; oversee support services for cohort management and life/work/balance and will collaborate with University, corporate, and Workforce Development partners to provide career services and job placement strategies.  This position oversees several employees, including SCPE advisors, graduate assistants, student workers, and others.

Responsibilities include but are not limited to:

  • Initiates, maintains, and monitors each aspect of degree-completion for non-traditional students, through the lifecycle of application inception to course registration, attendance, and course/program completion; ensures that resources enable successful transition to enhanced careers.
  • Collaborates with the Executive Director and Provost’s Office to identify the sequence and course components of various degree-completion tracks for Professional Career Programs in SCPE, focusing on hybrid and online courses to be offered in a culturally sensitive manner.
  • Partners with Undergraduate Admissions to evaluate prior credits earned at previously attended institutions; awards appropriate credit in accordance with the University’s Transfer Credit Policy.
  • Evaluates prior-learning credits; directs prior-learning portfolio completion and evaluation.
  • Collaborates with the Office of Transfer Programs and Special Sessions, the Registrar, and the Provost’s Office to (a) identify professional certifications, licenses, and on-the-job experience that should be submitted for Prior Learning Assessment (PLA) and determine number of credits,  and to (b) determine additional course needs for degree attainment.
  • Consults with University publications staff, marketing department and others as appropriate in order to facilitate marketing the program.
  • Oversees one or more SCPE advisors who provide personalized academic progress and strategy coaching to insure successful course/professional program completion; including, but not limited to technology assistance, study skills, time management.
  • Hires, trains, evaluates, develops, mentors, coaches and recommends discipline for direct reports.
  • Oversees program support services for cohort management and life/work balance, mentoring, guidance about social media, and more.
  • Oversees connections to Career Services and job placement in collaboration with the WP Career Development Center and Alumni Relations to provide career advisement, job readiness, and job placement.
  • Leverages relationships with corporations that participate in New Jersey Labor and Workforce Development training grants to provide externships and job placement for dislocated workers who participate in this program.
  • Establishes and maintains a cooperative and collaborative working relationship with the public, faculty and administrators.
  • Represents the University at meetings, events and conferences.


Minimum Qualifications:

  • Master’s degree from accredited college or university in a field related to the position.
  • Three years of experience developing and/or managing academic programs and/or degree-completion programs in higher education, to include one year of experience directing and supervising staff.
  • Experience in program and project management.
  • Excellent communication and interpersonal skills, with proven ability to work collaboratively with students, faculty, staff, administrators, and external organizations.
  • Proficient in the use of Microsoft Office Suite with emphasis on Outlook, Word, Excel, and PowerPoint.
  • Valid Driver’s License for occasional travel related to the functions of the position
  • Must be available for evening and weekend work as needed
  • Ability to effectively analyze program and participant needs, develop and execute plans, effectively and efficiently manage a project or program.
  • Possess or be able to obtain CAL Faculty Assessment Certification

Preferred Qualifications:

  • Experience conducting training workshops and /or seminars.
  • Experience working with business decision-makers concerning education, training, and employment needs.
  • Experience recruiting students and/or program participants.
  • Demonstrated ability to conduct research, create reports, and develop cogent recommendations based on findings.
  • Experience with marketing and public relations.

Personal Attributes and Traits:

  • Demonstrated ability to collaborate in a highly complex organization with multiple stakeholders with competing agendas
  • Demonstrated proficiency influencing and leading teams toward a common goal
  • Able to listen without bias in a culturally diverse environment
  • Capable of effectively influencing and persuading through effective written and oral communication

About William Paterson:

William Paterson University is the third most diverse public university in New Jersey. As a longstanding member of the Hispanic Association of Colleges and Universities (HACU), we have been designated by the US Department of Education as a Hispanic-Serving Institution. William Paterson University is also proud to be designated as a NASA MSI (Minority Serving Institution). The University offers more than 250 undergraduate and graduate academic programs that range from liberal arts and sciences to pre-professional and professional programs; it enrolls nearly 10,000 students from across the country and from over 40 nations. The University is situated on a beautiful, 370-acre suburban campus in Wayne, New Jersey, just twenty miles west of New York City. 


Invitation to apply:     

Please click to apply for the position.

Interested candidates will be prompted to:

Complete an application

Submit a cover letter and resume

Provide names/contacts of three professional references

Submission of all documents listed above is required for consideration.


Review of applications will commence immediately and continue until the position is filled. Please email should you have any general questions related to this search.

The Clery Act (The Jean Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the University Police Department website at the Clery Act page. A paper copy of this report can be obtained at the University Police Department upon request.

William Paterson University is an equal opportunity employer that actively values and supports diversity among faculty, staff and students. Women, minorities, and members of under-represented groups are encouraged to apply.