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Technical Communication, an Introduction for Current Technical Writers, Editors and Designers Online
Technical Communication, an Introduction for Current Technical Writers, Editors and Designers
** This program is Open Enrollment and can begin once you recieve your log-in credentials **
Contact Hours: 30 (an estimated time frame devoted to a course of study from start to finish that can vary from student to student)
Course Description
Get an overview of the whole field of technical communication. Expand your perspective. For current tech writers, editors, and designers. An excellent course of study facilitated by a seasoned industry practitioner. Please note: Course of study may be completed earlier than indicated. Also, JER Online provides top-tier Technical Writing programs that adhere to academic guidelines. All assignments turned in by students are to be their own work with proper references cited. Any form of plagiarism noted will result in immediate course termination and failure. Please note: Course of study may be completed earlier than indicated.
Outcome
By the end of this course, you`ll be able to:
- Define the field of technical communication.
- Identify tasks and job titles in the profession of technical communication.
- Describe the historical forces that have shaped the profession.
- Define key terms used in technical communication.
- Analyze the actual experience of people using your documents.
- Identify the way that typography and layout affect your readers.
- Identify how you fit into a product management process, as a technical communicator.
- Identify key components of an information plan, and content specification.
- Analyze an audience.
- Perform a task analysis.
- Identify key activities in user-centered design.
- Perform user testing on your documentation.
- Identify the key emotional competences for outstanding performance.
- Articulate the levels of edit.
- Identify best practices when writing or editing procedures
- Identify problems and opportunities when publishing text online.
Assessment
Your progress will be assessed in several ways:
- Through evaluation of your written work, using detailed guidelines given in each module.
- Through self quizzes.
- Through comments on your reports of activities that you undertake.
- A final exam.
Outline
Topics (Most or all are covered at discretion of the instructor)
- Defining the field, becoming a profession
- The ideas of documentation, documents, and design
- Forces that have shaped our concept of technical communication
- A tour of the activities that now constitute technical communication
- Key tools you need to know-and how you can learn them quickly
- Observing readers in action
- Engaging readers`thinking and feelings
- Balancing the readers` needs with your organization`s goals
- Considering the actual experience of the users
- Seeing the text
- The role of typography and space
- Gestalt principles for design
- The interplay of words and images
- How your work fits into the organization`s life
- The idea of process
- The process of product management
- The importance of the information plan
- Analyzing your audience
- Doing task analysis
- Drawing up the task list
- Completing the information plan
- Creating a content specification
- The process of user-centered design
- How technical communicators fit in
- Putting the user at the center of the development process
- Testing your documentation for usability
- Developing your emotional intelligence, to become a star performer
- Understanding and using the levels of edit
- Case study: Writing a procedure
- Problems and opportunities when moving text online
- Final exam
Instructor :
Dates : 08/31/20
Days : Online
From : -
Fee : $ 331.00
Course Number : W053
Class is unavailable at this time please call 973-720-2354 for more information or other course options